Privacy Policy

Introduction to Our Privacy Commitment

Avocore Group and its portfolio of brands—including Ezcommerce, Analision, Shipnester, Bayelon, and Luxewall—are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy outlines our practices regarding data collection and use across our websites, software platforms, logistics solutions, and digital marketing services. Whether you are an e-commerce merchant, consumer brand partner, or end consumer, we respect your privacy rights and comply with applicable global data protection regulations including GDPR, CCPA, and other relevant laws. For more information about our services, please visit our website.

Information We Collect and How We Use It

We collect information necessary to provide our e-commerce solutions, software platforms, fulfillment services, and digital marketing support. This information helps us deliver personalized experiences, optimize our services, process transactions, and support your business growth. We collect data through multiple channels and use it in accordance with this policy and applicable law.

• Information you provide directly: name, email address, phone number, company details, payment information, shipping addresses, product preferences, and communications you send to us through our platforms or customer support channels.
• Information collected automatically: IP address, browser type and version, device identifiers, operating system, pages visited, time spent on pages, referring URLs, clickstream data, cookies, and analytics data collected through our websites and software platforms to understand user behavior and platform performance.
• How we use your information: processing transactions and orders, providing customer support, improving our software and logistics solutions, personalizing your experience, conducting performance marketing campaigns, analyzing usage patterns, detecting fraud and security threats, complying with legal obligations, and communicating updates about our services.

Data Protection, Sharing, and Your Rights

We implement comprehensive measures to protect your personal data and respect your rights as a data subject. We are transparent about how your information may be shared and provide you with meaningful control over your personal information. Your privacy and security are fundamental to our operations across all Avocore Group brands and services.

• Data sharing practices: We share information with service providers, payment processors, logistics partners, and marketing partners necessary to deliver our services. We may disclose data when required by law, court order, or government request. We do not sell personal information to third parties for their independent marketing purposes. Business transfers may include data sharing if Avocore Group or any of its brands undergo merger, acquisition, or asset sale.
• Security measures: We employ industry-standard encryption (SSL/TLS), secure data storage, access controls, regular security audits, and employee training to protect your information. Our software platforms including Analision implement advanced security protocols for inventory and fulfillment data. However, no security system is completely impenetrable, and we cannot guarantee absolute security.
• Your rights: You have the right to access, correct, update, or delete your personal information. You may opt out of marketing communications, request data portability, object to processing, and withdraw consent at any time. Residents of certain jurisdictions (EU, California, etc.) have additional rights under GDPR and CCPA. To exercise these rights, contact us using the information provided in Section 4.

Policy Updates and Contact Information

Avocore Group may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our websites and updating the effective date. We encourage you to review this policy regularly to stay informed about how we protect your privacy. Your continued use of our services following any updates constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at privacy@avocoregroup.com. You may also reach our Data Protection Officer or Privacy Team through this email address. We are committed to addressing your inquiries promptly and working with you to resolve any privacy concerns. For specific brand inquiries, you may also contact the individual brand support teams for Ezcommerce, Analision, Shipnester, Bayelon, or Luxewall.